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May 12, 2012
/ -10:49 PM
Consumer AwarenessSo happy having a little time to write :)
Since I moved to Bandung, I have a little tradition in grocery shopping. I never buy any toiletries in small retail chain (which usually ends with "Mart"). I prefer to shop at big retail chain since it's easier to compare with other brands (to get cheaper price :P) and I can find some interesting and new products. And I love the feeling when I stroll around the mart, going to every alley even though I don't need the products in that alley :D
My third year has decrease my shopping spree time. I need to stay at lab longer,work for my assignments and do some projects. Therefore, the only option for me to shop is to go to that small retail chain.
Because I'm so stingy (LOL), I usually look for any promotion available every month. Any "Buy 1 Get 2" or "Discount" will interest me much. But then I only buy what I need. Like on previous month, I buy 2 big packs of shampoo just because the "Buy 1 Get 2" promotion. Well, it does cheaper so at least I save up some of my money :D
The problem with the small retail chain, the employees are not care about the promotion at all. So, you need to check on the bill after the transactions, whether you got the free product or not. And you need to tell them or else they won't care about it.
One time, I told them that I got a free product and when they checked on the stock list, the free product was out of stock. Then why do you have to put the promotion there when the product is not even there?
One case, out of this retail chain things, there was some promotion using stickers and raffle card. A customer complained on twitter because they didn't get the sticker on that day. The answer was "you should've said it to our employee".
So I guess, it's back to our awareness as a consumer. If we are not aware enough, it's our own loss...
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